Orange County pet shop ban was designed to shut down puppy mills, but less than 2% of puppies sold had health complaints



Orange County Pet Store Ban is being pushed by Commissioner Bonilla and Wilson, however Orange County Health Services in a joint submission with Orange County Animal Services showed that less than 2% of puppies sold had health-related complaints.

(The Magazine Plus Editorial): – Orlando, Florida, June 10, 2021 ( – May 11, 2021, Orange County Commissioners met to discuss a potential pet shop ban in Orange County. Commissioners Emily Bonilla and Nicole Wilson have claimed that many sick puppies come out of pet stores because of the breeders that stores buy from, sometimes referred to as Puppy Mills. Both Commissioners underlined how this is straining consumers financially and emotionally.

At the May 11 board meeting, Orange County Health Services Director Dr Martinez gave a collaborative presentation to the board regarding the potential ban on pet stores from company. She was joined by John Goodrich, Deputy Director of Health Services, and Diane Summers, Director of the Orange County Animal Shelter.

This presentation of joint efforts provided citizens with interesting details about the 7 local pet stores that sell puppies. The first information provided was that there are currently 7 pet stores that currently have puppies for sale in Orange County, number 8 has just opened.

Dr Martinez presented the information she obtained that the 7 pet stores sold around 8,000 puppies from January 1, 2020 to around March of this year.

Dr Martinez went on to explain that they collected and compiled complaints against all 7 pet stores, for a total of 149 complaints. The date range for these complaints was unclear and it can only be assumed that they fall within the date range for the number of puppies sold. The 149 complaints were for a variety of reasons and included multiple sources, including reviews left by consumers on Google, Yelp, and the Better Business Bureau. Other sources of complaints were gathered from the Humane Society of the United States, Orange County Sheriff’s Department and Orange County Animal Services, which license and inspect all 7 pet stores.

149 Complaints correspond to approximately 1.8% of consumers who file a complaint against pet stores. A number so low that residents will be shocked. Orange County has been bold in including reviews from review sites such as Google and Yelp, which was not explained at the May 11 commissioners meeting if they had verified that such reviews were from real customers of the pet store. The argument can no longer be that consumers do not know where to complain.

Additionally, Dr Martinez gave a breakdown of the 149 complaints, 106 of those complaints were about the health of the puppies. This means that about 1.3% of the 8,000 puppies sold had a health problem. You can only assume that anyone who bought a sick animal from a pet store would be the first to make a complaint, at the very least write a bad review on Google or Yelp.

The other 43 complaints were about issues unrelated to the puppy’s health according to Dr. Martinez.



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