Sheriff’s office resumes Batesville pet store investigation


BATESVILLE, Ark – The Independence County Sheriff’s Office is currently investigating Complete Pet Store East in Batesville.

They ask anyone with information to contact them directly instead of posting on social media.

Our station began investigating this story in early December. On Wednesday we were contacted by a customer who says he lost more than a pet, but his entire business, blaming the pet store.

Timothy May and his wife Susie raise red cherry shrimp and sell them to fishmongers to keep tanks clean.

Mays says he now has $30,000 and blames the Batesville pet store.

“The amount of cruelty and neglect that’s going on is absolutely criminal,” May said.

Last week, Susie May said she went to the pet store to buy frozen bloodworms for the shrimp. She says she noticed that the conditions in the store were not up to par.

“There was liter everywhere, the animals looked like they hadn’t been fed,” Susie May said.

She says she asked the employee for the deed and when it was placed on the counter it was a darker red.

“They should be nice and bright red even when frozen,” Timothy May said.

“He made sure everything was fine, that there was nothing wrong with the freezer, that everything was fine,” Susie May said.

The Mays say they fed their animals worms and the next morning they were dead.

“They were piled up at the bottom of the reservoir and our whole two-year effort fell through,” said Timothy May.

May says he lost 30,000 shrimp and at a dollar each, that’s a loss of $30,000.

The Arkansas Department of Health was previously investigating other complaints made by customers earlier this month. They say the investigation has now been forwarded to the sheriff’s office.

We contacted the sheriff’s office who said the investigation is ongoing, asking the public to contact them with any concerns in the future.

May says he’s asking for the store to close. He says if something isn’t done soon, he will take legal action, not only for the loss of $30,000, but also for the safety of the animals.

Our station contacted the pet store about these specific complaints, but received no response.


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