Shocking undercover investigation reveals horrific conditions inside NYC pet store ’boutique’


A secret investigation by the Humane Society of the United States (HSUS) has revealed shocking conditions inside the NYC Chelsea Kennel Club boutique-style pet store.

Source: Dogzone NYC

The upmarket store, which sold puppies for up to $4,000, was under investigation for more than two months after an HSUS member was employed by them. She captured shocking footage showing the neglect the puppies endured with a hidden camera.

Surprisingly, she discovered an “isolation” room where sick and injured puppies were kept, away from the eyes of customers.

Source: Humane Society of the United States

John Goodwin of HSUS explained the neglect these sick animals suffered:

The Chelsea Kennel Club, instead of taking animals to the vet when they needed immediate medical attention, would delay and give the dogs things like aspirin, or Robitussin, or bird antibiotics.

The Chelsea Kennel Club has also been accused of failing to inform buyers of the puppies’ medical conditions and backgrounds. HSUS alleges that staff deleted disease documents from their records to hide this information, in direct violation of New York Pet Lemon Law.

Source: Humane Society of the United States

HSUS also used a number of secret shoppers to conduct its investigation. A member purchased a Shiba Inu puppy, which was sold as completely healthy. However, Goodwin says that was not the case at all:

We took her home and she had bronchitis, it progressed to pneumonia and her new vet said this little Shiba Inu pup might have permanent lung scars as a result.

The hidden camera videos also show rough behavior towards the puppies, including hitting them with towels and holding them down to show dominance.

Source: Humane Society of the United States

However, the store denies these claims and responded in a statement:

It’s easy to make someone look bad if that’s the intention, especially with puppies. I have worked for 30 years to build the reputation of a special pet store with employees trained to give the best health care to puppies. Just because in a few months we had puppies that don’t feel well doesn’t mean we don’t treat them well.

The HSUS explains how this revelation is indicative of a larger problem in the pet industry. Too often, pet stores receive their animals from puppy mills where dogs are kept in confined and filthy conditions, leading to disease in many cases.

Source: Humane Society of the United States

Tens of thousands of dogs and cats end up in shelters each year, either through neglect, abuse or abandonment. Consider adopting before shopping and visit your local shelters before going to a breeder. Every dog ​​and cat deserves a fair chance at a forever home.

If you live in England, you can visit the RSPCA, and if you live in the United States, you can visit the ASPCA for more information on animals available for adoption.

To support the HSUS and help them continue their work in the fight for animal welfare, you can make a donation by clicking here. You can also take their pledge to help stop puppy mills here.

Watch the undercover investigation video below:


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